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iTunes 7 Error - iTunes Unable to Browse Album Covers On This Computer

Update -  If you are having this issue, please read the rest of this post plus the comments at the bottom of the post.

I just upgraded to itunes 7. I'm on Windows XP by the way.  I was really excited to try out the new feature, Cover Flow which according to Apple "With Cover Flow, you can flip through your digital music and video collection just as you would CDs."

The update seemed to go fine. I then selected "Music" in my Library and hit the
Cover Flow button. Much to my surprise, I got the error listed below "iTunes is unable to browse album covers on this computer."


I googled, searched blogs, searched Apples support and found nothing. Then I remembered I had set my video card to disable hardware acceleration. Sure enough, when I cranked up my hardware acceleration, iTunes worked fine. I'm blogging this here because I know tons of you musicians out there use iTunes and this post could save you hours of chasing your tail - especially since the error is not very clear that the issue is related to your video settings.

Possible remedies:

  • Enable hardware acceleration
  • Use 32-bit True Color

These settings can be accessed by , Right clicking on your desktop, select the "Settings Tab". Select 32-bit.  To turn on hardware acceleration, click advanced.


Then click the "Troubleshoot" tab and slide  the Hardware acceleration slider to the right.


Update to my original post:

According to, two other issues might cause this:

Possibility 1: QuickTime is out of date...

Possibility 2: Video Driver is out of date...

CompletelyGeek also sites this forum on Apple.

See comments link below for even more discussion about this issue.

Mark Mosher

Copyright 2006, Newecho Productions, LLC